Skip to Content
UK Manufactured Products
Telephone order hotline
0345 0956 903

Frequently Asked Questions

Why Buy From Silvertown Health?

1. Silvertown Health supplements are manufactured to GMP (quality assured) licence, by registered food manufacturers in the UK using the finest ingredients. GMP stands for Good Manufacturing Practice. GMP refers to a system of manufacturing that guarantees reproducibility of product quality set to a high standard specification. Our 100% organic blends are certified by the Soil Association and are suitable for vegetarians & vegans.

2. Our skin care products are manufactured in the UK and meet all regulatory compliance under the relevant regulatory requirements within the EU directives. Our Organique Awake skin care formula is certified by the Soil Association as organic.

3. We use environmentally-friendly packaging with around 95% of orders now packed in FSC® certified products. All FSC® certified packaging is derived from responsible sources and recycled materials. The FSC is an international, non-governmental organisation dedicated to promoting responsible management of the world's forests.

How To Buy


Search for the product online on your mobile phone, computer or tablet at s:// and buy online with a credit or debit card.


24 Hour Telephone Order Hotline -
Tel 0345 0956 903.

All calls are handled by our UK office.


For payment by cheque please telephone our general enquires number on 01772 258844 between 9 - 4 Monday to Friday. Or email us at

How quick will you dispatch my goods to me?

Unlike some of our competitors we do not make you wait days . All orders are dispatched within 24 hours Monday to Friday subject to full payment. If for any reason we are out of stock on your particular product you will be notified immediately with an estimated delivery date.

I am outside of the UK. Can I buy from you?

We can deliver to any country in the world. Please see our Terms & Conditions for full details of purchasing for overseas delivery.

Is my payment safe?

We use Paypal who are major global payment processing company. They are world leaders in credit and debit card transaction management and are fully regulated by the Financial Conduct Authority (FCA) in the UK. All transactions are handled in a safe and secure environment at all times.

What is your Refund and Returns policy?

For full details of this see our Terms & Conditions page on this website. We operate within the strict guidelines of the UK Distance Selling Regulations.

Can you give medical and nutritional advice?

No. All information provided by Silvertown Health should not be a substitute for your doctor's advice or any other professional advice. Silvertown Health presents all the information as educational only, without any warranty of any kind, express or implied. Please see our Terms & Conditions page on this website for full details.

I have another question that is not answered on your website.

If you have any questions that you want an answer to just email us at or telephone our general enquires number on 01772 466 182 between 10 - 4 Monday to Friday.